Lodging Ovations FAQ's
Q: What is Lodging Ovations?
A: Lodging Ovations is a property management company that represents three condo-style hotels located in Whistler, BC: Legends, Evolution and First Tracks Lodge
Q: What is a property management company?
A: A property management company acts on behalf of the owners of the units in each hotel. They are responsible for the maintenance of the properties as well as selling the units to hotel guests.
Q: Is Lodging Ovations a time share company?
A: No, each unit is individually owned and Lodging Ovations operates the same way that a branded hotel does.
Q: Why should someone book their vacation through Lodging Ovations?
A: Lodging Ovations is a one stop shop for all of your Whistler vacation needs, from accommodations and shuttles to activities, everything is available to you.
Q: Where are the Lodging Ovations properties located?
A: Legends, Evolution and First Tracks Lodge are located in Whistler Creekside.
Q: How far is it from Whistler Creekside to Whistler Village?
A: Whistler Village is 5KM/3M North of Whistler Creekside, which between a 10-15 minute bus or taxi ride.
Q: Why stay in Whistler Creekside?
A: Whistler Creekside is a quiet alternative to Whistler Village, it features all of the necessities including; restaurants, a grocery store, a liquor store and so much more. The Whistler Creekside gondola is also accessible from Creekside Village steps from Lodging Ovations' properties.
Q: How do I get from Whistler Creekside to Whistler Village?
A: Guests can choose to use Whistler's public bus system, The Wave. The cost is $2.50 per person. Tickets can be purchased at the front desk or on the bus. The wave runs 22 hours a day only breaking between 3 AM and 5 AM, It can be caught at the stop located outside of Legends. Guests can also choose to take a taxi, this costs approximately $12 and can accommodate up to 6 people.
Q: Can I book with Legends, Evolution and First Tracks Lodge directly?
A: Yes, each property has their own website, you link to them by clicking the property names at the top of this page. You can also book each property directly on this website.
Q: Do you have daily housekeeping?
A: Yes, we provide daily removal of trash and changing of towels, if necessary. Sheets are refreshed every 3rd day.
Q: Is parking available on-site?
A: Yes, each property has their own underground parking garage. Parking is $22 + tax per vehicle per night.
Q: What are the height restrictions for your parking garages?
A: Legends: 2.2 meters/7'6 feet, First Tracks Lodge: 2.3 meters/7'8 feet, Evolution: 2.2 meters/7'6 feet
Q: Do you provide coffee?
A: Each suite has their own coffee maker and Lodging Ovations provides 1 package of coffee upon guest’s arrival. The coffee makers use baskets, there is no need to use coffee filters. The front desk has coffee available for $3.50 + tax per package.
Q. If I am not travelling can I pay for another guest's reservation? (friend, family, co-worker)
A. No, we do not accept 3rd party bookings. The credit card holder must be present at the time of check in.
Q: What is the standard minimum length of stay requirement at Lodging Ovations properties?
A: Typically there is a 2 night minimum on Friday night and a 3 night minimum on Saturday night. Holiday periods and event days can have up to a 7 night minimum length of stay requirement applied.
Q: Does the Creekside Gondola run year round?
A: The newly upgraded Creekside Gondola runs daily for summer operations from mid-May through the Thanksgiving long weekend in October. The Gondola then starts spinning daily for the winter season at the end of November until mid-April. Please see full hours of operation here.
Q: Do you have a restaurant onsite?
A: Yes, Dusty’s Bar & BBQ is located in Legends (access from outside) and operates for lunch and dinner in during the winter, spring and summer and closes in the fall. Breakfast is available during the winter months (from mountain opening until the Creekside Gondola closes) from 7 AM – 11 AM.
Q: Do Lodging Ovations properties have electric vehicle charging stations?
A: Yes; Evolution, First Tracks Lodge and Legends all have electric vehicle charging stations in their underground parking garages.
Q: Is smoking permitted?
A: No, smoking is not allowed inside any units. Fines for smoking indoors will vary depending on damages involved. Smoking is not allowed on the balconies; a $200 fine is applicable for violation per the By-Law.
Q: Do Lodging Ovations properties have pools and hot tubs for guest use?
A: Yes; Evolution, First Tracks Lodge and Legends all have pools, hot tubs and other amenities for guest use. Please see hours of operation here.
Q: Can I pay for my room changes with a Debit Card?
A: Please be advised that, effective December 1, 2024, we will no longer be accepting debit card payments at the Lodging Ovations. We apologize for any inconvenience this may cause. For your convenience, the nearest ATM is located at Scotiabank, just a 5-minute walk from the hotel. Thank you for your understanding and cooperation. Should you have any questions, please feel free to ask our front desk staff.
