Lodging Ovations FAQ's
Q: Will the Creekside Lodging Ovations Properties be open for business this summer?
A: Yes. All three Creekside Lodging Ovations Properties are open for business. Please be advised the Whistler Mountain Bike Park Creek Zone, Creekside Village Skiers Plaza, including Dusty's Bar & BBQ, will remain closed during the Creekside Gondola upgrade construction project. Please expect on-going construction noise Monday through Saturdays from April 19, 2022 – September 5, 2022. (approximate end date)
Q: Will Creekside, Garbanzo and Top of the World zones be open in the Bike Park?
A: Creekside Zone is closed for Summer ‘22 to install a new high-speed Creekside Gondola and Big Red Express Chairlift with more capacity. Anticipate minimal, periodic impacts to the Garbanzo and Peak Zones as well. Trail re-routes will be announced on the social channels, and some trails will close intermittently. The construction will ensure more bike capacity and allow for continued expansion of the Creekside trail network in years to come.
Q: Where to find out which trails are closed on a daily basis?
A: We will share details about daily trail closures in the Garbanzo zone and Peak zone on displays at the base of chairlifts, as well as on our Whistler Mountain Bike Park Facebook and Instagram page. Watch for daily Stories on what’s open, re-routes on trails and general information on how to ride the park safely.
Q: What are you doing to improve the experience in the bike park for this summer?
A: Garbanzo Zone will be open 45 minutes earlier on a daily basis to provide access to higher elevation and more terrain from 10:15 am onward. Top of the World will open daily, as soon as snow melts, and we will increase bike capacity on Whistler Village Gondola all summer long. Please note: Garbanzo Express is scheduled to open from June 11 with Whistler Village Gondola spinning from May 21. See all Mountain Hours of Operation here.
Q: What are the current Operational changes at Lodging Ovations in response to COVID-19?
A: Please see all our current Covid-19 Policies & Procedures here.
Q. Do I need a Vaccination Passport to stay at Lodging Ovations properties?
A. At present, you do not require a vaccination passport to check into any of our three hotels in Whistler. Lodging Ovations has and will continue to comply with COVID-19 health recommendations from Vancouver Coastal Health, the Province of British Columbia and Provincial Health Authority. Please refer to the link here for more information.
Q: What is Lodging Ovations?
A: Lodging Ovations is a property management company that represents three condo-style hotels located in Whistler, BC: Legends, Evolution and First Tracks Lodge
Q: What is a property management company?
A: A property management company acts on behalf of the owners of the units in each hotel. They are responsible for the maintenance of the properties as well as selling the units to hotel guests.
Q: Is Lodging Ovations a time share company?
A: No, each unit is individually owned and Lodging Ovations operates the same way that a branded hotel does.
Q: Why should someone book their vacation through Lodging Ovations?
A: Lodging Ovations is a one stop shop for all of your Whistler vacation needs, from accommodations and shuttles to activities, everything is available to you.
Q: Where are the Lodging Ovations properties located?
A: Legends, Evolution and First Tracks Lodge are located in Whistler Creekside.
Q: How far is it from Whistler Creekside to Whistler Village?
A: Whistler Village is 5KM/3M North of Whistler Creekside, which between a 10-15 minute bus ride.
Q: Why stay in Whistler Creekside?
A: Whistler Creekside is a quiet alternative to Whistler Village, it features all of the necessities including; restaurants, a grocery store, a liquor store and so much more. The Whistler Creekside gondola is also accessible from Creekside Village steps from Lodging Ovations' properties.
Q: How do I get from Whistler Creekside to Whistler Village?
A: Guests can choose to use Whistler's public bus system, The Wave. The cost is $2.50 per person. Tickets can be purchased at the front desk or on the bus. The wave runs 22 hours a day only breaking between 3 AM and 5 AM, It can be caught at the stop located outside of Legends. Guests can also choose to take a taxi, this costs approximately $12 and can accommodate up to 6 people.
Q: Can I book with Legends, Evolution and First Tracks Lodge directly?
A: Yes, each property has their own website, you link to them by clicking the property names at the top of this page. You can also book each property directly on this website.
Q: Do you have daily housekeeping?
A: Yes, we provide daily removal of trash and changing of towels, if necessary. Sheets are cleaned every 3rd day.
Q: Is parking available on-site?
A: Yes, each property has their own underground parking garage. Parking is $17 + tax per vehicle per night.
Q: What are the height restrictions for your parking garages?
A: Legends: 2.2 meters/7'6 feet, First Tracks Lodge: 2.3 meters/7'8 feet, Evolution: 2.2 meters/7'6 feet
Q: Do you provide coffee?
A: Each suite has their own coffee maker and Lodging Ovations provides 1 package of coffee upon guest’s arrival. The coffee makers use baskets, there is no need to use coffee filters. The front desk has coffee available for $3.50 + tax per package.
Q: Does Lodging Ovations have a minimum age requirement?
A: Yes, the lead guest must be at least 25 years of age. Upon check in the lead guest will be asked to provide identification to ensure that they meet the age requirement. Any reservation made under false pretenses will be subject to forfeiture of advance payment, and the party will not be permitted to check-in and/or the party will be required to vacate the property.
Q. If I am not travelling can I pay for another guest's reservation? (friend, family, co-worker)
A. No, we do not accept 3rd party bookings. The credit card holder must be present at the time of check in.
Q: What is the standard minimum length of stay requirement at Lodging Ovations properties?
A: Typically there is a 2 night minimum on Friday night and a 3 night minimum on Saturday night. Holiday periods and event days can have up to a 7 night minimum length of stay requirement applied.
Q: Does the Creekside Gondola run year round?
A: No, it is closed in the spring and fall. It opens on Whistler Blackcomb's opening day of the winter season, usually mid-November. Then closes around mid-April, then re-opens for the bike park around mid-June and closes again mid-September for the fall. (exact dates are subject to change, so it’s best to check with reservations for confirmation). PLEASE NOTE: The Creekside Gondola will be CLOSED Summer 2022 during the Creekside Gondola upgrade construction project and will reopen for the Winter 22/23 season.
Q: Do you have a restaurant onsite?
A: Yes, Dusty’s Bar & BBQ is located in Legends (access from outside) and operates for lunch and dinner in during the winter, spring and summer and closes in the fall. Breakfast is available during the winter months (from mountain opening until the Creekside Gondola closes) from 7 AM – 11 AM. PLEASE NOTE: Dusty's Bar & BBQ, will remain CLOSED during the Creekside Gondola upgrade construction project for SUMMER 2022 and will reopen for the Winter 22/23 season
Q: Do Lodging Ovations properties have electric vehicle charging stations?
A: Yes; Evolution, First Tracks Lodge and Legends all have electric vehicle charging stations in their underground parking garages.
Q: Is smoking permitted?
A: No, smoking is not allowed inside any units. Fines for smoking indoors will vary depending on damages involved. Smoking is not allowed on the balconies; a $200 fine is applicable for violation per the By-Law.