Lodging Ovations
Frequently Asked Questions
Lodging Ovations FAQ's
What is Lodging Ovations?
Lodging Ovations is a hotel management company representing three condo-style hotels in Whistler, BC.
- Legends
- Evolution
- First Tracks Lodge
You can book all three of the hotels on our website.
How close are Lodging Ovations hotels to the ski lifts?
- Legends, Evolution and First Tracks Lodge are located in Whistler Creekside.
Very close! All three hotels are in Whistler Creekside, just steps from the Creekside Gondola. You can be on the mountain fast without dealing with village crowds
Legends: Slopeside (1-minute walk)
Evolution: Slopeside (3-minute walk)
First Tracks Lodge: True ski-in ski-out
Will I get the best price if I book directly with Lodging Ovations?
Yes! When you book directly on our websites, you’ll see:
- Best rates available,
- Access to exclusive offers,
- Packages that aren’t always available through third-party websites.
You also deal with our on-site team, so changes and special requests are simpler and more personalized.
Explore our Best Price Guarantee
What is the standard minimum length of stay requirement at Lodging Ovations properties?
- Friday night: Typically requires a two-night minimum stay.
- Saturday night: Typically requires a three-night minimum stay.
- Holidays Periods & Events: Can have up to a seven-day minumum length of stay requirement applied.
What is a property management company?
Lodging Ovations is a property management company that…
- acts on behalf of the owners of the units in each hotel.
- is responsible for the maintenance of properties, as well as selling the units to hotel guests.
Is Lodging Ovations a timeshare company?
- No. Lodging Ovations is not a timeshare company.
Why should someone book their vacation through Lodging Ovations?
There are so many reasons! Here are a few:
Best rate & clarity on value:
We offer you luxury with value, not a discount bin. Your rates, promotions, and packages come directly from the source, with no hidden third-party fees.
Better room & stay matching:
Suites with kitchens, bedrooms, and living spaces aren’t “standard rooms.” Our team matches your family or group to the right layout in a way that filters can’t.
Real flexibility & support:
Weather, flights, life happens. When you book direct, you deal with us, not a call centre queue. Fewer layers, faster fixes.
Access to packages and experiences:
Unlock stay + lift ticket deals, activities, and seasonal offers curated for skiers, families, and wellness stays that Online Travel Agencies (OTA) often bury or miss.
No “mystery middleman”:
Questions, requests, and special touches go straight to the people welcoming you, not a volume-driven intermediary.
Call us at 1 (866) 385 0611 – Toll-Free North America
Creekside FAQ's
Why stay in Whistler Creekside?
Whistler Creekside is a quiet alternative to Whistler Village.
It features all the essentials, including restaurants, a grocery store, a liquor store, and more.
The Whistler Creekside gondola is also accessible from Creekside Village, steps from Lodging Ovations’ properties.
Does the Creekside Gondola run year round?
WINTER: November to mid-April *
SUMMER: Mid-May to October Thanksgiving long weekend *
* Gondola operating hours and days are subject to change and vary yearly. See full hours of operation here.
How far is it from Whistler Creekside to Whistler Village?
DISTANCE: 5 kilometres / 3 miles
TIME: 10 to 15 minutes by bus or taxi ride
Is Creekside really quieter than Whistler Village, and is it still convenient?
Yes! Creekside is a calmer, more relaxed base with fewer late-night crowds, making it ideal for families, couples, and anyone who wants a good night’s sleep.
You’re still only a short drive or bus ride from Whistler Village, so you can dip into the action when you want it and retreat to a quieter home base when you don’t.
What shops and services in Creekside are within walking distance of the hotels?
So many! Right in Creekside, you’ll find everything you need within a few minutes on foot:
- Full grocery store
- Full-service liquor store
- Coffee shops
- Restaurants – casual to family-friendly
- Shops – ski/snowboard and biking
- Services – rentals and tuning
- and more!
You can park once, settle in, and enjoy a car-free stay with lifts, trails, food, and supplies all close by.
Legends Whistler FAQ's
Where do I check in, and when can I check in and out?
- Check-in time: 4 PM
- Check-out time: 11 AM
Is Legends pet-friendly?
- No: Legends does not allow pets. Legends has a no-pet bylaw, and pets (including emotional support animals) are not allowed on the property.
- Evolution is Pet-Friendly: Evolution, our pet-friendly hotel located very close to Legends, is where you can bring your furry friend with you on your trip to Whistler.
Discover Legends Whistler to learn more.
Is parking available on-site?
- Yes! Legends has a heated underground parking garage.
- Parking fees: $22 + tax per vehicle per night.
- Garage parking space: 2.2 metres / 7 feet 6 inches deep
Is there somewhere to park my oversized vehicle?
- Yes. However parking it not secure and we recommend that oversize vehicles are left at home.
Is there bike storage?
- Yes! There are bike racks on the P3 area in the secure underground parking lot.
- Swipe Key: Bike storage is accessible with with a swipe key.
Is there ski storage?
- Yes! Guests lockers are located on the lobby level.
- Locks: Guests are provided with the combination code for their corresponding locker by the Front Desk.
- Deposit: A $20 deposit is required, which is refunded once the lock is returned.
What are the hours of the pool, fitness room, media room and alpine room?
- Pool, Media & Games Rooms: 9 AM to 11 PM
- Fitness Room: 7 AM to 11 PM
Are there BBQ's at Legends? Can I reserve these in advance?
- Yes! There is a common BBQ with BBQ utensils for guest use on the pool deck.
- Priority: Available on a first-come first-serve basis.
Does Legends have wireless internet? If so, what is the cost?
- Wireless Internet (WiFi): Complimentary for guests
All of the connection details are listed in the information binder of your mountain home.
Do you have daily housekeeping?
- Yes! We remove trash and change towels daily.
- Yes! Bed sheets are refreshed every third day.
Is there a standard minimum length of stay requirement at Legends?
- Friday night: Typically requires a two-night minimum stay.
- Saturday night: Typically requires a three-night minimum stay.
- Holidays Periods & Events: Can have up to a seven-day minumum length of stay requirement applied.
Evolution FAQ's
Where do I check in, and when can I check in and out?
- Check-in time: 4 PM
- Check-out time: 11 AM
Guests staying at Evolution will check in at our sister property, Legends, just one block away. The address is 2036 London Lane.
Is Evolution pet-friendly?
- Yes! Evolution does allow up to 2 pets per unit (max. 45 kg./100 pounds)
- Pet fees: $26 per night + tax
- Amenities: Fees includes pet amenities!
Is parking available on-site?
- Yes! Legends has a heated underground parking garage.
- Parking fees: $22 + tax per vehicle per night.
- Garage parking space: 2.2 metres / 7 feet 6 inches deep
Is there somewhere to park my oversized vehicle?
- Yes. However parking it not secure and we recommend that oversize vehicles are left at home.
Is there bike storage?
- Yes! There are bike racks on the P1 area in the secure underground parking lot.
- Swipe Key: Bike storage is accessible with with a swipe key.
Is there ski storage?
- Yes! Guests lockers are located on the lobby level, as well as P1.
- Locks: Guests are provided with the combination code to the corresponding locker by the Front Desk.
What are the hours of the pool, fitness room, games room and media rooms?
- Pool, Sauna & Steam Room: 10 AM to 10:30 PM
- Fitness Room & Sun Deck: 7 AM to 10:30 PM
Are there BBQ's at Evolution? Can I reserve these in advance?
- Yes! There is a common BBQ with BBQ utensils for guest use on the pool deck.
- Priority: Available on a first-come first-serve basis.
Does Evolution have wireless internet? If so, what is the cost?
- Wireless Internet (WiFi): Complimentary for guests
All of the connection details are listed in the information binder of your mountain home.
Do you have daily housekeeping?
- Yes! We remove trash and change towels daily.
- Yes! Bed sheets are refreshed every third day.
What is the standard minimum length of stay requirement at Evolution?
- Friday night: Typically requires a two-night minimum stay.
- Saturday night: Typically requires a three-night minimum stay.
- Holidays Periods & Events: Can have up to a seven-day minumum length of stay requirement applied.
If I am not travelling can I pay for another guest's reservation? (friend, family, co-worker)
- No. We do not accept third-party bookings.
- The credit card holder must be present at the time of check-in.
First Tracks Lodge FAQ's
Where do I check in, and when can I check in and out?
- Check-in time: 4 PM
- Check-out time: 11 AM
Guests staying at First Tracks Lodge will check in at our sister property, Legends, located next door to First Tracks Lodge. The address is 2036 London Lane.
Is First Tracks Lodge pet-friendly?
- No: First Tracks Lodge does not allow pets.
- Evolution is Pet-Friendly: Evolution, our pet-friendly hotel located very close to First Tracks Lodge, is where you can bring your furry friend with you on your trip to Whistler.
Discover Evolution to learn more.
Is parking available on-site?
- Yes! First Tracks Lodge has a heated underground parking garage.
- Parking fees: $22 + tax per vehicle per night.
- Garage parking space: 2.3 metres / 7 feet 8 inches deep
Is there somewhere to park my oversized vehicle?
- Yes. However parking it not secure and we recommend that oversize vehicles are left at home.
Is there bike storage?
- Yes! There are bike racks on the P3 area in the secure underground parking lot.
Is there ski storage?
- Yes! Guests lockers are located on the lobby level.
- Locks: Guests are provided with the combination code to the corresponding locker by the Front Desk.
What are the hours of the pool and fitness room?
- Pool & Hot Tubs: 10 AM to 10 PM
- Fitness Room & Steam Room: 5 AM to 10 PM
Are there BBQ's at First Tracks Lodge? Can I reserve these in advance?
- Yes! There is a common BBQ with BBQ utensils for guest use on the pool deck.
- Priority: Available on a first-come first-serve basis.
Does First Tracks Lodge have wireless internet? If so, what is the cost?
- Wireless Internet (WiFi): Complimentary for guests
All of the connection details are listed in the information binder of your mountain home.
Do you have daily housekeeping?
- Yes! We remove trash and change towels daily.
- Yes! Bed sheets are refreshed every third day.
Does First Tracks Lodge have a standard minimum length of stay requirement?
- Friday night: Typically requires a two-night minimum stay.
- Saturday night: Typically requires a three-night minimum stay.
- Holidays Periods & Events: Can have up to a seven-day minumum length of stay requirement applied.
If I am not travelling can I pay for another guest's reservation? (friend, family, co-worker)
- No. We do not accept third-party bookings.
- The credit card holder must be present at the time of check-in.
General Accommodations FAQ's
Is parking available on-site?
- Yes! Each property has an underground parking garage.
- Parking fees: $22 + tax per vehicle per night.
What are the height restrictions for your parking garages?
- Legends: 2.2 metres / 7 feet 6 inches
- First Tracks Lodge: 2.3 metres / 7 feet 8 inches
- Evolution: 2.2 metres / 7 feet 6 inches
Do Lodging Ovations properties have electric vehicle charging stations?
- Yes: Evolution, First Tracks Lodge and Legends all have EV charging stations in their underground parking garages.
Do Lodging Ovations properties have pools and hot tubs for guest use?
- Yes: Evolution, First Tracks Lodge and Legends all have pools, hot tubs, and other amenities for guest use.
Please see hours of operation here.
Do you have a restaurant onsite?
- Yes: Dusty’s Bar & BBQ is located in Legends (access from outside)
- Lunch & Dinner: Open winter, spring and summer. Closed in the fall.
-
Breakfast: Open in winter from 7 AM to 11 AM
(from mountain opening until Creekside Gondola closure).
Learn more about Dusty’s Bar & BBQ.
Do you provide coffee?
- Yes! Each property has their own coffee maker.
- We provide one package of coffee available for your arrival.
- Coffee makers use baskets. No need to use coffee filters!
- Packages of coffee are available at our front desk ($3.50 + tax per package)
If I am not travelling can I pay for another guest's reservation? (friend, family, co-worker)
- No. We do not accept third-party bookings.
- The credit card holder must be present at the time of check-in.
Can I pay for my room charges with a Debit Card?
- No: Effective December 1, 2024 Lodging Ovations stopped accepting debit card payments. We apologize for any inconvenience this may cause.
- ATM: For your convenience, the nearest ATM is located at Scotiabank, which is a 5-minute walk from our hotels.
- Questions?: Please feel free to contact our front desk staff if you need more information.
View Scotiabank’s Whistler Creekside location on Google Maps.
Is smoking permitted?
- No: Smoking is not allowed inside any units or on balconies.
- Fines: Fines for smoking vary depending on damages involved. A $200 fine is applicable for violation per Whistler By-Law.
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