Lodging Ovations FAQ's
Q: What is Lodging Ovations?
A: Lodging Ovations is a property management company that represents three condo-style hotels located in Whistler, BC ; Legends, Evolution and First Tracks Lodge
Q: What is a property management company?
A: A property management company acts on behalf of the owners of the units in each hotel. They are responsible for the maintenance of the properties as well as selling the units to hotel guests.
Q: Is Lodging Ovations a time share company?
A: No, each unit is individually owned and Lodging Ovations operates the same way that a branded hotel does.
Q: Why should someone book their vacation through Lodging Ovations?
A: Lodging Ovations is a one stop shop for all of your Whistler vacation needs, from flights and shuttles to activities everything is available to you.
Q: Where are the Lodging Ovations properties located?
A: Legends, Evolution and First Tracks Lodge are located in Whistler Creekside, a 5 minute drive from Whistler Village.
Q: Why stay in Whistler Creekside?
A: Whistler Creekside is a quiet alternative to Whistler Village, it features all of the necessities including; restaurants, a grocery store, a liquor store and so much more. The Whistler Creekside gondola is also accessible from Creekside Village steps from Lodging Ovations' properties.
Q: How do I get from Whistler Creekside to Whistler Village?
A: Guests can choose to use Whistler's public bus system, The Wave. The cost is $2.50 per person. Tickets can be purchased at the front desk or on the bus. The wave runs 22 hours a day only breaking between 3 AM and 5 AM, It can be caught at the stop located outside of Legends. Guests can also choose to take a taxi, this costs approximately $12 and can accommodate up to 6 people.
Q: Can I book with Legends, Evolution and First Tracks Lodge directly?
A: Yes, each property has their own website, you link to them by clicking the property names at the top of this page. You can also book each property directly on this website.
Q: Do you have daily housekeeping?
A: Yes, it is included in your nightly rate
Q: Do you provide parking?
A: Yes, each property has their own underground parking garage. Parking is $17 + tax per vehicle per night.
Q: What are the height restrictions for your parking garages?
A: Legends: 2.2 meters/7'6 feet, First Tracks Lodge: 2.3 meters/7'8 feet, Evolution: 2.2 meters/7'6 feet
Q: Do you provide coffee?
A: Each suite has their own coffee maker and Lodging Ovations provides 1 package of coffee upon guest’s arrival. The coffee makers use baskets, there is no need to use coffee filters. The front desk has coffee available for $3.50 + tax per package.
Q: Does Lodging Ovations have a minimum age requirement?
A: Yes, the lead guest must be at least 25 year of age. Upon check in the lead guest will be asked to provide identification to ensure that they meet the age requirement. Any reservation made under false pretenses will be subject to forfeiture of advance payment, and the party will not be permitted to check in and/or the party will be required to vacate the property.
Q: What is Lodging Ovations cancellation policy?
A: A non-refundable deposit of one night's room and GST is due at the time of booking. Cancellation outside 45 days (Winter*) 14 days (Summer**) prior to arrival will forfeit the deposit amount. Full payment is due 45 days (Winter*) 14 days (Summer**) prior to the arrival date. Once full payment has been taken, no refund will be given if all or any part of reservation is cancelled.
*Winter: November 27th, 2015 to April 16th, 2016
*Summer: April 19th, 2015 - November 26th, 2015